Rather than full autonomy, the clearest wins today sit in automation and augmentation. In pricing and underwriting, that means agentic systems handling automated model monitoring. She pointed to portfolio management as another strong fit, particularly for insurers wrestling with segmentation, latent risk clustering, and real-time exposure tracking. Reserving is benefiting too, she said, through agent-assisted documentation and cross-referencing of assumptions, with actuarial judgment still driving the process.
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